ExlService Holdings, Inc., a provider of outsourcing and transformation services, announced organizational changes to its Outsourcing line of business with the appointment of Vikas Bhalla as Head of Outsourcing.

As Head of Outsourcing, Vikas will lead Outsourcing operations for all EXL delivery centers globally. Vikas is a Six Sigma Master Black Belt and has been with EXL for the last eight years. During this time, he has spearheaded multiple client operations across the Insurance, Utilities, and Financial Services verticals. Additionally, he has held several leadership roles within the company in the areas of migrations, process consulting, Six Sigma, quality compliance, certifications, information security and business continuity. Vikas has over sixteen years of work experience and prior to EXL, he worked with GE, India and Shriram Fibres in various management positions.